Personnel Test Battery (PTB) for Administrative and Clerical Staff
This popular test battery is designed for selection in clerical jobs. The tests are suitable for people with any educational background.
Verbal Comprehension (VP5.1)
Measures the ability to interpret and understand written information.
Text Checking (CP9.1)
Assesses speed and accuracy in proof-reading. The test requires detailed proof-reading from one set of text to another, with candidates required to specify the exact nature of errors identified.
Classification (CP4.1)
Appropriate for jobs involving filing and information handling. Candidates are asked to classify information according to a given rule system and to record their actions in a coded form.
Numerical Computation (NP2.1)
Measures basic number skills. The emphasis is on straightforward calculation and the understanding or arithmetical operations.
Numerical Reasoning (NP6.1)
Assesses basic reasoning skill with numbers. Questions may involve decimals, fractions and graphs. Candidates need to use a calculator for NP6.2 but not for NP6.1.
Verbal Usage (VP1.1)
Measures vocabulary, spelling and the grammatical skills essential in the drafting and processing of basic work correspondence.
Basic Checking Test (CP7.1)
Measure speed and accuracy of checking at a basic level: for each item, a string of numbers (or letters) is presented and exactly the same string must be chosen from a number of alternatives. Principally for use with clerical staff whose job includes routine checking.
Clerical Checking (CP3.1)
Designed to assess speed and accuracy in checking detailed information.
Verbal Test (Supervisory) for Sales Representatives, Customer Services Representatives and Administrative Staff
This kind of test measures, how precise and correct the candidate is in concluding from texts. The given paragraphs are from the area of customer service work.