We recommend this training for HR professionals who base their selection and performance appraisal processes on competencies. In this course participants learn about interviewing strategies and techniques, the implementation of interviews, and the design of competency models.
The training is strongly practice-oriented: besides the theoretical knowledge, participants will have the chance to gain experience by making an interview with a role-player.
We regularly organise this training in Hungarian. We are more than happy to set a date for an English language training upon request. Should you be interested, don't hesitate to contact us!
Training starts with a minimum of 4 participants, according to the agreed time and place.
Our registration number in the Adult Education Data Service System is B/2020/006665.
We act in accordance with the Adult Education Act in all respects.
Details
We recommend this training for HR professionals, who intend to build selection, training, and performance management on behaviours required for effective work, i.e. competencies.
During the course, we will present different methods for job analysis, we discuss job-planning and job description in detail. We will talk about the characteristics of a good competency model. We will describe the steps of preparing an interview: overview and analysis of CV-s, use of application forms, and drafting interviews. We also discuss in detail the conducting of interviews.
In order to set up a competency model, participants will get to know the Critical Incident Technique, the Repertory Grid method, and the SHL competency cards – that reflect the generic SHL competency model. We see the interview as a social interaction and interpret it as a communicational situation. Participants will learn about interviewing strategies and techniques (biodata, Critical Incident Technique, future behaviour oriented questions, and competency-based interviewing). We will discuss the technique of open and closed questions, and ways to avoid typical errors. Besides theoretical knowledge, we focus on practicing. And finally, we will talk about other uses of interviews: in the process of development and assessment, when providing assistance, when handling tension or crisis situations, and during disciplinary proceedings.
Lecturer
Sandor Klein
He obtained his psychology-mathematics teacher degree from ELTE in 1966.
Between 1966 and 1982 he was teaching work psychology and educational psychology in Budapest University of Technology. (At this period he also worked for 2 years in Zoltán Dienes's Psychomathematics Research Centre in Canada.)
Between 1982 and 1988 he headed the Department of Psychology in Juhász Gyula College of Education. (During this, he has completed a 3-year person-centred psychology course in France. He has invited Carl Rogers - the most significant humanistic psychologist - and his colleagues to facilitate groups in Hungary.)
Since 1988, he has been teaching leadership- and organisational psychology in Pécs Science University for HR students, right now as professor emeritus. During this, he has been a lecturer in Debrecen and Cluj universities, in the Department of Psychology. In 1992, he has obtained the title Doctor of Psychology. He has written 12 books and approx. 200 articles. Together with Dávid Klein, he is the editor of SHL books series.
He has founded SHL Hungary in 1992 with Julianna Kiss to promote modern selection tools. He is currently one of the owners and a senior consultant.
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