Customer Contact Competency Inventory (CCCI) for Sales Representatives and Customer Services Representatives
Style of filling out:
Type of test:
Who do you want to test?:
Time limit:
35 minutes
Purpose:
The CCCI is a questionnaire, which permits the individual, and/or their manager and other team members, to assess their performance objectively against 16 competencies for 360 degree profiling. The CCCI development profile is specifically designed to help structure a development discussion with the individual.
