Text Checking (CP9.1)
Assesses speed and accuracy in proof-reading. The test requires detailed proof-reading from one set of text to another, with candidates required to specify the exact nature of errors identified.
Customer Contact Aptitude Series (CCAS) for Sales Representatives and Customer Services Representatives
Tests of the Customer Contact Aptitude Series measure the core reasoning abilities related to jobs within sales and customer service. These tests can be optimally combined with the Customer Contact Style Questionnaire (CCSQ) which measures the relevant personality dimensions.
Verbal Interpretation (VCC1)
The candidate has to read texts, the content of which is based on written material relevant for customer service jobs, and decide whether certain statements are true, false, or whether there is insufficient information in the passage to say. Measures the ability to understand straightforward written texts and to highlight the most important information in order to arrive at reasoned conclusions.
Numerical Interpretation Test (NCC2)
Measures the ability to understand and use numerical data presented in tables and graphs. The data and the questions have been designed to simulate the kind of numerical information which might feature in sales and customer service jobs. Calculators are permitted, since the emphasis is on reasoning with data rather than computation and arithmetic.
Verbal Evaluation (VCC3)
Measures the ability to understand and evaluate the logic of various written passages. More demanding than VCC1, it includes a variety of topics relevant to positions within sales and customer service.
Numerical Evaluation Test (NCC4)
This test measures the ability to make inferences and deductions from numerical data laid out in the form of tables or graphs. The test is appropriate for any job involving analysis or decision-making based on numerical facts, but the nature of the data presented makes the test particularly relevant for sales and customer service work. Calculators are allowed. (NCC4 is longer and more demanding than NCC2.)
Work Skills Series - Production (WSSP) - Manual and Trained Workers
The Work Skills Series Production assesses basic thinking skills for those working in a manufacturing and production environment.
Understanding Instructions (VWP1)
Measures the ability to follow and apply instructions in practical and work-related situations. The content resembles those typically found in many technical, production or manufacturing environments.
Working with Numbers (NWP2)
Measures the ability to apply the basic rules of arithmetic to practical and work-related situations. This test is relevant to any job in industry or manufacturing where the appropriate application of basic arithmetic skills is important.
Visual Checking (CWP3)
Measures the ability to check that one set of indicators corresponds to another set of indicators according to a number of simple rules. This skill is important whenever production or control equipment is being used or set up by semi-skilled operatives.
Work Skills Series Manual Dexterity (WSSD) for Manual Workers and Semi-skilled Staff
The two tests of the series assess manual dexterity. Candidates have to assemble structures consisting of various component parts under time limit. Hence these tests can be interpreted as straightforward job simulations.
Findex
An easily administered test of fine dexterity required to assemble small structures. The candidate is required to insert thin steel rods into small holes and secure them with the aid of a screwdriver; both hands need to be used to complete the task.
Mandex
Measures manual dexterity required in the assembly of mechanical objects. The candidate is presented with a pre-assembled structure, consisting of six steel plates joined together by an assortment of nuts, bolts, washers and spacers. Using this as a model, the task is to build an identical assembly using the set of plates and fixings provided. No other tools are necessary. Scoring is achieved by awarding marks for the correct selection and assembly of plates with account also being taken of the number of fittings correctly assembled.
Advanced Progressive Matrices (APM) for Graduates
The tests consist of 36 items of increasing difficulty. It also contains a practice set of 12 items (Set 1).
Standard Progressive Matrices Plus (SPM Plus) for Secondary School Students and Adults with Secondary School Degree
A test with the same structure as SPM but with more difficult items.
Standard Progressive Matrices, Parallel Version (SPM par.) for 7-14 Year Old Children and Adults with Elementary School Degree
New test, equally difficult as the SPM.
Standard Progressive Matrices (SPM) for 7-14 Year Old Children and Adults with Elementary School Degree
There are five sets of increasing difficulty, with 12 items in each. The candidate has to choose the correct answer from eight alternatives.