Customer Contact Competency Inventory (CCCI) for Sales Representatives and Customer Services Representatives
Art der Ausfüllung:
Art des Tests:
Wen untersuchen Sie?:
Zeitlimit:
35 minutes
Zweck:
The CCCI is a questionnaire, which permits the individual, and/or their manager and other team members, to assess their performance objectively against 16 competencies for 360 degree profiling. The CCCI development profile is specifically designed to help structure a development discussion with the individual.
