Part of Customer Contact Aptitude Series (CCAS) (verbal test)
Art der Ausfüllung:
Art des Tests:
Wen untersuchen Sie?:
Zeitlimit:
12 minutes
Zweck:
Dieser Test ist erreichbar nicht nur allein, sondern auch als der Teil des nachfolgenden Testpaketes.
The candidate has to read texts, the content of which is based on written material relevant for customer service jobs, and decide whether certain statements are true, false, or whether there is insufficient information in the passage to say. Measures the ability to understand straightforward written texts and to highlight the most important information in order to arrive at reasoned conclusions.